![]() ![]() We would like to urge users to exercise the same level of caution that they do with their banking and personal data or their email or Facebook login information," AnyDesk responded to India Today Tech. We regret the recent incidents and we empathize with the victims. Specifically, we urge our users to not share access codes to their devices with people they do not know. We work closely with the authorities to combat any fraud that we encounter and we are also working to educate users about how to properly secure their computers. AnyDesk is an exceptionally secure software for remote connections, using banking-level security and encryption protocols. AnyDesk was abused by individuals to steal from users who did not understand the need to keep their access codes as safe as they do their personal data. AnyDesk has been engineered in Germany and has a reputation of being an exceptional remote access software used by millions to legitimately connect to devices around the world. "It is rather unfortunate that AnyDesk has been used by scammers who convinced trusting users to give them access to their device and then defraud them. Once you have gotten rid of the remote access session, log on to your Amazon. Do not forget to collect your card from the ATM. Did you google eBay customer service there have been several recent posts. All you need to do is download the software from the AnyDesk website and install it on your computer. I got a call from 'Amazon' saying I had a fraudulent charge of 500 (which i know now isnt true). Securely enter your ATM pin when in public place or do not disclose it with anyone even at home. So i am very aware what I did was dumb but hey, now i know better. The bank says you should never share your card and its details with anyone. Asked to download & install Anydesk, which I did. With banking frauds happening frequently and on larger scales lately, the State Bank of India has also issued some guidelines to stay safe from frauds. Got a call allegedly from Amazon about a charge I knew zip about. If you have already downloaded it, delete it immediately from your phone and scan the device. The best way to stay safe from this app is by not downloading it in the first place. Answer (1 of 3): yeah they cant control it remotly but scammer has her bank details and credentials so tell her to change all the passwords and pins. "Once a fraudster inserts this app code on his device, he will ask the victim to grant certain permissions, which are similar to what are required while using other apps," ET quotes the RBI advisory. The hacker via this method can hack any mobile-banking or payment apps. Once you have downloaded the app, the app will generate a nine-digit code on your device which will be used by the hacker to access the data and SMS service on your device. Beware, the app download request can come from either social media or from the Play Store/App store platforms. ![]() The fraudster first asks you to download the app. The modus operandi of the app includes the use of the Unified Payment Interface (UPI) to steal the money. There's nothing you can do about it."ĪBC13 reached out to Amazon for a response on the situation, and the company said it would look into what happened.The bank's alert message sent on February 14 states that the app is being used by hackers to access banking details of users. "I let him in my phone, and the next thing you know, he took all my money in my account," he said. SEE RELATED STORY: Thieves steal thousands from couple's bank accounts: 'Ha, ha you are the victim of ransomware' Mesfen soon received an alert for a low balance in his bank account. You can use this information to manage or block AnyDesk apps, web access and more. "Kevin" instructed Mesfen to download two apps, AnyDesk, a remote desktop application, and Strike, a payment app. "He even said, 'Kevin from Amazon,'" Mesfen said. If you get a call from Amazon customer service or other tech support and a person told you that you need to download Anydesk app on your phone - don’t do tha. Install the plugin only when you have been asked to by the AnyDesk app. He could not find a number for Amazon in his app, so he went to a search engine and found what he thought was Amazon's customer service number. This plugin allows your device to be controlled remotely via AnyDesk. Mesfen went to pick up packages from an Amazon Hub Locker in southwest Houston when he ran into an issue he said he needed assistance with. On April 1, Bemenet Mesfen attempted to make his first delivery for Amazon Flex. Instead, he said he wound up having $3,500 drained from his bank account by a scammer. HOUSTON, Texas (KTRK) - In an attempt to earn additional income for his family of three, a Houston man recently signed up for a program that gives people a chance to deliver packages for Amazon using their own vehicle. He thought he was being proactive and resourceful during his side gig, but a Houston-area Amazon Flex driver unknowingly let a scammer into his phone when all he needed was help from the company.
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